Responsibilities & Duties:

Required Skills:


Salary: £18,548
If interested in this opportunity, please call for a confidential chat on 02920 102 508 or send your CV to - suzanne@linksrecruitment.co.uk

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Responsibilities & Duties:

Required Skills:


Salary: £18,548
If interested in this opportunity, please call for a confidential chat on 02920 102 508 or send your CV to - suzanne@linksrecruitment.co.uk

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Responsibilities & Duties:

Required Skills:


Salary: £18,548
If interested in this opportunity, please call for a confidential chat on 02920 102 508 or send your CV to - suzanne@linksrecruitment.co.uk

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Customer Service Advisor

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Customer Service Advisor

#Job No. JO0000000428.

  • Location:

    Yatton

  • Salary:

    £18,548 per year

  • Type:

    Permanent

Job Description:

LINKS Recruitment Group are recruiting for an experienced Customer Service Advisor for a leading manufacturer based in Yatton.  This role offers an opportunity to join the company at an exciting growth phase. A company that continues to invest in providing the highest standards of design and services.
For this role you will be the first point of contact for specific customers, fulfilling customers' needand progressing Orders to ensure On-Time Delivery.

Responsibilities & Duties:

  • Deal with all enquires via the phone and email in a timely manner ensuring that the customer is provided with a professional, efficient service at all times
  • To be an ambassador for the business if asked any questions by visiting customers and clients
  • Proactively solve problems and make decisions with the best interest of the company in mind
  • Checking and completing daily reports
  • Logging, investigating and progressing of customer complaints with a view to preventing reoccurrence
  • Raise any credit notes to be issued
  • Advising customers of the benefits of placing their own orders and working with them to offer any applicable training required
  • Actively involved in presenting a positive view of the company, working closely with the Area Sales Manager
  • Create a positive environment, orientated to trust, fairness, creative thinking and cohesive team effort 

Required Skills:

  • Excellent communication and organisational skills
  • Strong and previous customer service experience
  • Ability to prioritise, work under pressure and to deadlines
  • Driven, self-motivated with good time management and a focus towards continuous improvement
  • Embrace change and adapt with growth 


Salary: £18,548
If interested in this opportunity, please call for a confidential chat on 02920 102 508 or send your CV to - suzanne@linksrecruitment.co.uk

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